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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ellen chaffee

June 7, 2025

5  out of  5
rating by Ellen chaffee
"Kelli was very prompt and helpful in giving us a quote for home owners insurance. We have had great experiences over the years working with Jim and the team at State Farm. We appreciate that there is a local office where we can get our questions answered in person."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Judy Ness

June 2, 2025

5  out of  5
rating by Judy Ness
"I came to Jim Minifies office after my State Farm agent of many years passed away. I certainly have not been sorry and I want to thank Kelly Alspach for all her good advice and timely help."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Cathy Johnson

May 31, 2025

5  out of  5
rating by Cathy Johnson
"I have spoken with Shawna on several occasions. She is always very genuine. She is upbeat and friendly, super knowledgeable, and NEVER acts like she is in a hurry to end the conversation with me. I cannot tell you how much I appreciate that."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Erin Myers

May 29, 2025

5  out of  5
rating by Erin Myers
"Shawna has been a blessing with the challenges I faced with State Farm’s claims department. Excellent customer service and she was able to find solutions to the challenges. She is very much appreciated."
We responded:
"Thanks so much for your review. We really appreciate your feedback!"
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Chris Brookhyser (Brooky's Best Buy's)

May 28, 2025

5  out of  5
rating by Chris Brookhyser (Brooky's Best Buy's)
"Shawna was outstanding ! I had a great experience ! She is Very knowledgeable about her products and answer all my questions ! A true Professional !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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RoseAnn Rutgers

May 27, 2025

5  out of  5
rating by RoseAnn Rutgers
"We have been customers with the Jim Minifie team for several years. Great service, you won't be disappointed!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Todd P

May 20, 2025

5  out of  5
rating by Todd P
"We’ve had this team covering everything for over a decade. Couldn’t be happier with everyone there. Excellent customer service and always helpful in a pinch. Can’t imagine going anywhere else for insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Colton Ferro

May 15, 2025

5  out of  5
rating by Colton Ferro
"Very helpful, thank you Shawna"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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May Avent-Arnold

May 12, 2025

5  out of  5
rating by May Avent-Arnold
"Very easy to set up, and very cost efficient!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Jeff Russell

May 1, 2025

5  out of  5
rating by Jeff Russell
"I contacted Jim Minifies State Farm office 6 months ago . I talked to Heather regarding home , vehicle and other insurance products. They do a great job with very competitive rates . As a result of this and the great service i had them insure my home and vehicles and also had them insure my business vehicles. Jeff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Jackie Troyer

April 28, 2025

5  out of  5
rating by Jackie Troyer
"Great customer service!! Shawna was so great! Thank you so muc"
We responded:
"We’re thrilled by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Bobby Leonard

April 17, 2025

5  out of  5
rating by Bobby Leonard
"Shawna made moving my renter’s insurance so easy and quick!"
We responded:
"Thanks so much for taking the time to post a review. If we can help you with anything else, please let us know!"
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Laurie Wallace

April 16, 2025

5  out of  5
rating by Laurie Wallace
"Shawna is friendly and personable. She pays attention to detail, and was able to get me the best price."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Wen Fang

April 16, 2025

5  out of  5
rating by Wen Fang
"It's amazing how Shawna made filing a windshield replacement claim so quick and painless. Thank you, Shawna and Jim's entire staff!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Roby Starks

April 15, 2025

5  out of  5
rating by Roby Starks
"Heather was exceptional and quickly resolved my issue. Very knowledgeable!"
We responded:
"Thank you so much for your feedback! If there is anything else we can do to help, please let us know! "
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Tim Mrazik

April 7, 2025

5  out of  5
rating by Tim Mrazik
"Personal, non robbery insurance. This is what the people want. Thankyou."
We responded:
"We appreciate your review! We are happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Sean McDonough

April 5, 2025

5  out of  5
rating by Sean McDonough
"Great people to work with!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Kelly Pearson

April 2, 2025

5  out of  5
rating by Kelly Pearson
"From start to finish this team is incredible! They are friendly, efficient, professional, helpful, and most of all, they care! From my initial setup to emergency need in a disaster, to adjusting polices, they are there for me and my family!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help! "
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Bill Rohman

April 1, 2025

5  out of  5
rating by Bill Rohman
"I called State Farm to let them know I was going to Rainier Glass to get a rock chip repaired. they started the claim and forwarded it to Rainier Glass. While on my way to Rainier Glass, they called me and said they received the repair order and asked me to go ahead and pull into their garage when I get there. This was the fastest and easiest repair I've ever had done. Thank You State Farm and Rainier Glass."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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bailey hanson

March 28, 2025

5  out of  5
rating by bailey hanson
"This is the best State Farm office. Everyone is super sweet and helpful. I have only had positive experiences here. I believe Shawna helped me out today. She helped me with my account in just minutes. Thank you State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Tim Finneron

March 28, 2025

5  out of  5
rating by Tim Finneron
"Shawna and the rest of the team do a great job! Totally recommend these guys."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Katherine Poitevint-Stroud

March 25, 2025

5  out of  5
rating by Katherine Poitevint-Stroud
"I'm very impressed & have been a customer for over 5 years & have had Excellent service. Had to file a claim & I was taken such great care of. They're always quick to reply with any questions I have. I believe you'll be very happy to have them handle all your insurance needs ."
We responded:
"I am glad you had a good experience on your claim and from our office. If we can help out in any way, please let us know! "
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Jeanine N

March 20, 2025

5  out of  5
rating by Jeanine N
"They have been very nice to work with for my parents!"
We responded:
"Thank you so much for taking the time to give us a review! We are here to help!"
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Terrie Welch

March 19, 2025

5  out of  5
rating by Terrie Welch
"We have been clients at Jim Minifies office for a million years!! They have insured our home, cars and rentals. I have also referred my kids for car insurance. We love all that work in the office!! They are all very sweet and helpful. I have to say that I always ask for Lil missy Heather when I call. She is Awesome!! I give the office a 5 star rating and I also give Heather her own 6 star rating!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be here for you! "
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Kristelle Hezel

March 13, 2025

5  out of  5
rating by Kristelle Hezel
"Every time I have a question or need assistance, Heather calls me right back and is eager to help with any of my policy questions. She is very knowledgeable, understanding and professional. I'm so glad I am covered by Jim Minifie's State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be here to help! "