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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emmaa

September 29, 2025

5  out of  5
rating by Emmaa
"Thanks for helping figure out my ridiculous insurance Shawna"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Sally W

September 28, 2025

5  out of  5
rating by Sally W
"Shawna great customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Tyler Johnson

September 28, 2025

5  out of  5
rating by Tyler Johnson
"Shawna 👍🏼👍🏼👍🏼"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out!"
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Silas Cozby

September 28, 2025

5  out of  5
rating by Silas Cozby
"Shawna is awesome"
We responded:
"Thanks you so much for taking the time to give us a review!"
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MJ C

September 28, 2025

5  out of  5
rating by MJ C
"Insured my sons car thank you Shawna for being so easy to work with"
We responded:
"Really appreciate you giving us a review. We are here to help! "
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Patti Cook

September 26, 2025

5  out of  5
rating by Patti Cook
"Great service. Was able to get great coverage and save money! Win!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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AJ BLANKENSHIP

September 19, 2025

5  out of  5
rating by AJ BLANKENSHIP
"100% professional, honest, and straightforward-0 complaints 👌"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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James Davis

September 19, 2025

5  out of  5
rating by James Davis
"Always easy doing business with the arlington branch. The staff are top notch!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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L

September 19, 2025

5  out of  5
rating by L
"Shawna is kind incredibly attentive and detail oriented. I've always doubted the purpose of insurance but she makes me feel at ease and like the purchase is worth protecting my family. She's also incredibly friendly and easy to work with. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Elizabeth Songer

September 19, 2025

5  out of  5
rating by Elizabeth Songer
"Shawna was so incredibly helpful! Thankful for her"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Cricket Sutton

September 19, 2025

5  out of  5
rating by Cricket Sutton
"Shawna is amazing!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Michael M

September 17, 2025

5  out of  5
rating by Michael M
"We have been working with Jim and his team for decades! Best knowledge, service and claim management ever. Look no further!"
We responded:
"Thank you for taking the time to post a review. We really appreciate you and your business!"
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Jim Quintel

September 15, 2025

5  out of  5
rating by Jim Quintel
"Shawna is very good to work with. Timely and accurate! There's a reason we've been with Minnifie for 40 years. It's the service!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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David Z

September 11, 2025

5  out of  5
rating by David Z
"I’ve always enjoyed working with their team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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bryan wilson

September 11, 2025

5  out of  5
rating by bryan wilson
"I had a lot of questions about my plan. Shawna Cozby was extremely helpful and quick to respond. very easy to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Fig

September 9, 2025

5  out of  5
rating by Fig
"Shawna Cozby, Auto Insurance: Shawna provided a warm demeanor and straight forward, response to my request to switch my auto policy from a storage situation to an active driving policy. This was following, a long medical absence from driving. I appreciated that the process went quickly and was easily understood. If you are provided good service, and it was, it's a positive add to your day. Thanks again"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Shawn White

September 8, 2025

5  out of  5
rating by Shawn White
"Always kind professional, and especially helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Conrad Farnsworth

September 3, 2025

5  out of  5
rating by Conrad Farnsworth
"Great service!"
We responded:
"Thank you for the 5 star review. Thanks so much for taking the time to do it. We really appreciate your business! "
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SOUND AUTO AND TRUCK

August 12, 2025

5  out of  5
rating by SOUND AUTO AND TRUCK
"Jim Minifie state farm in arlington is the best. His staff is so helpful and always helps us with what we need. Shawna just helped me with something was pleasant to work with and got the job done right the first time and very fast. Would never have insurance anywhere else! Need insurance have shawna help you at jim minifie arlington ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Human Resources

August 12, 2025

5  out of  5
rating by Human Resources
"When have been with State Farm (Jim Minifie's office) now for 10+ years. Our experience has been excellent! Shawna in particular, is fantastic to work with - she always makes things go smoothly and effortlessly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Becky Ruddy

August 9, 2025

5  out of  5
rating by Becky Ruddy
"We have been clients of Jim’s for about 10 years. He has helped us with all our insurance needs; 2 homes, 2 cars, and a boat. His office staff is very friendly and helpful. They respond quickly when we have questions or concerns. Kelli was especially helpful in a recent interaction. We appreciate when people work with integrity and a service mentality!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Lavinia Bryson

July 31, 2025

5  out of  5
rating by Lavinia Bryson
"Thank you for being so helpful! Kelly helped me add a 16 yr old to my auto policy, updated my homeowners which needed to be addressed, and made the entire process as painless as possible, I have always had excellent and professional service at this office! A wonderful team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Brittni Pruden

July 31, 2025

5  out of  5
rating by Brittni Pruden
"I’ve been with State Farm, this office specifically, for as long as I have been insured (I’m 35 now) and they have always been amazing to work with! Shawna specifically is always so sweet and helpful. Anytime I’ve run into a situation where I’ve had a hard time financially she has gone above and beyond to work with me. I couldn’t recommend Jim Minifies office or Shawna more!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Levi Baker

July 22, 2025

5  out of  5
rating by Levi Baker
"Shawna was super helpful! She helped us with my family’s claim when it was never her responsibility to do so. Thank you Shawna!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help! "
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Jason Atkin

July 17, 2025

5  out of  5
rating by Jason Atkin
"Shawna is amazing at what she does. From adding a new teen driver to my policy to said driver's first minor fender bender, she makes all of this easy peasy. Thanks Shawna!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "